We think a lot

We must have something to say. About bringing in work, taking tasks off your hands and deciding what’s worth doing.

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From the workshop to the blog

  • Posting more won't replace a plan

    “We need to post more.” Fine. Which customer question will you answer on Tuesday that you haven't already answered on Thursday? If…

  • Before automating, remove what isn't needed

    If every enquiry arrives somewhere different and nobody knows who should answer, a robot can spread the mess faster. That's all. What…

  • What happens after a visit

    Open your website on your phone. You have ten seconds to work out whether your business can solve a specific problem and…